Monday, May 28, 2007

System glitch forces ANA to cancel 126 flights

All Nippon Airways Co cancelled 126 domestic flights on Sunday and delayed other flights due to a computer system glitch before restarting its operations at around 6 p.m., affecting about 57,000 passengers. The trouble also disrupted the operations of such regional airlines as Skynet Asia Airways Co, IBEX Airlines Co and Hokkaido International Airlines Co, known as Air Do, whose systems are linked with that of ANA.

As the system functions resumed at 3:30 p.m., ANA restarted its flight operations. However, some flights are expected to be delayed on Monday, ANA said. ANA said the glitch disrupted its computer system which controls the reservation process as well as boarding and luggage flows from early morning, forcing its staff to issue boarding tickets manually.

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